Frequently Ask Question
Virtual Production Coordinators are freelancers who work remotely in the Philippines, and they provide administrative, marketing, and technical support to business owners and entrepreneurs.
Essentially any tasks that can be done remotely on a computer. Our Virtual Production Coordinators have gone through an in depth training process to be familiar with the demands of the production office. For a comprehensive guide please refer to our services page.
Outworks will meet with you to understand your business needs. We source and screen for the top candidates available to fit your business requirements and your personality.
The Philippines have one of the highest literacy rates in Asia and English is their second language.
We discovered that most of our clients are actually able to scale their US team with the savings they have realized through delegating lower-end process tasks
No, Editing is a highly specialized skill set. Our Virtual Production Coordinators are trained as office staff and are not able to provide these services.
We prioritize security. All Virtual Production Coordinators sign confidentiality agreements, and we use password management tools for sharing credentials.
Absolutely! We aim to match our clients with Virtual Production Coordinators that fit their specific needs.
Typically, a Virtual Production Coordinator can start working within 2-3 weeks after the hiring is posted. Then ideally the fourth week will be the onboarding process involving & understanding your company’s specific needs, tools, and workflow.
We have flexible Virtual Production Coordinators from the Philippines and can work with various time zones and be available during your working hours.
Client satisfaction is our top priority. If you’re not content, we’ll work with you to resolve any issues or provide a suitable replacement.
Quality assurance is a core component of our service. All tasks undergo a review process, and we conduct regular training sessions for our Virtual Production Coordinators.
Yes, many of our clients utilize our Virtual Production Coordinators for these exact tasks. Our goal is to offload administrative burdens so you can focus on production.
Our Virtual Production Coordinators undergo rigorous training in video production essentials, industry tools, communication, and more to ensure they’re ready for tasks they’ll handle.
Payments are typically processed monthly to a Credit Card, and yes, we provide a contract detailing the terms of our service, payment, confidentiality, and other essential aspects.
Absolutely. We assign an account manager to every client to ensure smooth operations and address any concerns promptly.
Our primary model is remote support, but depending on the nature of the task and location, we can discuss on-location engagements.
We value feedback. You’ll receive regular check-ins from your account manager where you can provide feedback, or you can contact us anytime with evaluations or concerns.
- We provide guidance to the Virtual Production Coordinators through weekly coaching and periodic performance reviews.
- We gather feedback from our clients monthly to check on the partnership’s health and we also provide delegation coaching to help you efficiently delegate tasks and provide constructive feedback to the Virtual Production Coordinators.
- Outworks provides a backup internet provider and we hire from urban areas in the Philippines where there is an abundance of coffee shops and shared workspaces.
- If all else fails, we are ready to provide our clients with a back up VA.
Please click this link and fill out the online form to schedule a consultation.